IT outsourcing
Day-to-day IT moves off your plate: laptops, forgotten passwords, mailboxes at capacity, a printer that has stopped answering. One named team, a single contract and responsibilities written down rather than assumed. Everything is handled from our side of the connection.
- Managed IT support A fixed monthly budget with no surprise invoice at month end
- IT helpdesk An employee opens a ticket, we take the machine over remotely
- Service desk A ticket queue run on ITIL lines, with a monthly report for management
- 24/7 IT support An on-call rota that answers at night, at weekends and on public holidays