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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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About us The team and our remote-first approach Payments Invoices, e-invoicing, card payments and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Websites and web apps

Online shop

Behind every order runs a chain of events: stock available, item reserved, payment captured, invoice raised, carrier label printed, tracking number issued. The shop front is the visible part and rarely the hard part. When one link snaps, a customer pays for something that no longer exists, or your accountant spends month end wondering why the dashboard total disagrees with the bank statement. Take a coffee roaster selling both online and over the counter: one shared stock figure is where the quality of the project is decided.

Send an enquiry What the work covers
Stripe and PayPlug
cards plus paying in instalments
Mondial Relay
pickup point chosen in the basket
Factur-X
invoices your accountant can read
Half the work
is links, not pages

Where this service reaches

Roughly half the project has nothing to do with the website: it is the links to payment, to carriers, to stock and to accounting.

Put your scope to an engineer

Catalogue and search

Variants, attributes, filters and a search box forgiving of typing slips and accents. The better a product is described, the easier it is to find, both in the shop and in search engines.

Basket and checkout

A short path to payment, buying without creating an account, pickup point chosen on a map inside the basket, and a dedicated field for business buyers who want the invoice in their company name.

Payments

Cards through Stripe, PayPlug or Lyra, Apple Pay and Google Pay wallets, SEPA transfer for larger orders, and paying in three instalments with Alma on high baskets. Strong authentication is handled properly, since otherwise payments fail silently.

Delivery and returns

Colissimo, Chronopost, Mondial Relay or DPD with labels printed automatically, a tracking email and a return label. Customers start a return from a form, and the warehouse sees an expected parcel arrive.

Stock and accounting

Orders and customers flow into Sage, Cegid, EBP, Pennylane or Odoo, available quantities flow back to the shop, and invoices come out in Factur-X for the electronic invoicing reform.

Duties of an online seller

Terms of sale, right of withdrawal, display of the prior price during a discount, information about reviews and a consent banner. We install the mechanism; the legal drafting belongs to your solicitor.

The way an engagement runs

The schedule follows the number of links and the quality of your product data, not the size of the catalogue. A thousand tidy product records transfer faster than a hundred patchy ones.

01

Stocktake

Range, stock handling, price structure, carrier contracts and the way orders travel today from click to dispatch.

02

Design

The product page and the basket decide revenue, so they get the most attention, the most variants and the most testing on phones.

03

Build

Shop, payments, carriers and the accounting link, proven against a test database rather than your live documents.

04

Trial orders

Real orders paid, refunded and sent back, from the first click through to the accounting entry, before anyone else is let in.

A refused payment almost never comes back. Badly fitted strong authentication, a card form that jumps about on a phone, a single payment method on offer: each of these costs orders you will never see in your statistics, because the customer leaves without a word. We put the payment journey through several browsers and several banks before opening, then watch the failure rate through the first weeks.

Questions and answers

Shopify starts fastest and needs the least upkeep. WooCommerce and PrestaShop give more control and fewer recurring fees but demand maintenance. For unusual pricing or a tight ERP link we lean towards WooCommerce or PrestaShop; for straightforward retail a subscription platform is often enough.

At a few dozen orders a month, a file export holds up fine. Beyond that, retyping soon costs more than the link, and the mistakes only surface during bank reconciliation. The electronic invoicing reform makes automation the better bet anyway.

The customer declares a return in a form, receives a prepaid label, and the refund is triggered from one button in the admin. Status is visible to both the customer and the warehouse, which removes a good half of the chasing emails.

First we measure what the hosting can actually carry, then we adjust: catalogue pages cached, images served from a delivery network, heavy jobs pushed into a queue. A busy trading day is prepared a fortnight ahead with a load trial, not on the morning itself while watching the graph climb.

More from this area

See the whole area
Service WordPress websites A hand-built block theme, few plugins, accounts registered to you Service Shopify and other platforms Shopify, PrestaShop, Sylius or headless, picked on your own numbers Service Simple website and catalogue A handful of pages and a catalogue that asks for a quote, not a basket Service Company website Separate routes for clients, candidates, partners and journalists

Let us build your online shop

Describe your range, how you handle stock and which accounting software you run. We draw up the list of links and an indicative schedule.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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