Microsoft 365, day to day
For everyone. Teams, OneDrive and SharePoint without duplicated attachments or versions lost along the way.
Area 19 · Software and skills
Training
A licence renewed twice, a document library nobody opens, and a shared drive still groaning under folders named after whoever created them. Software is seldom the culprit here. Someone switched it on and then left; nobody ever sat down with the people expected to use it. We teach remotely, in the systems you already pay for, working through situations your own staff recognise, so that what was learned survives contact with Monday morning.
2
ways in: as a team, or alone with an engineer
Online
wherever your meetings already happen, and recorded
Your tools
rehearsed on a sandbox, never against production
On record
who attended and what was covered, in writing
Pick the shape that fits
Subject matter hardly differs between the two. The variable is the audience on the far side of the screen, and consequently how far down we are able to dig.
Corporate training
Aimed at an entire organisation or one department, and usually booked when a shared drive is finally being retired. We cap attendance in the low tens, because beyond that the quiet half of the room stops asking anything, and every module is cut to sit inside an ordinary working day.
One-to-one training
Just two people on the call, and the pace belongs entirely to the one being taught. Directors book it, so do senior specialists, and so does whoever was once described as good with computers and has since inherited Entra ID, Intune and everything attached to them.
What people actually ask for
These five account for most of what lands in our inbox. Whatever we end up covering is shaped around the tools you run, not around a fixed syllabus.
Phishing and safe habits
For everyone. Forged invoices, texts about a parcel needing a small payment, messages dressed up as your bank or the tax office. Useful too where NIS2 obligations are approaching.
CRM and the sales cycle
For sales teams. What gets agreed with a client ends up in the system, not in a notebook left in the car.
Copilot and AI tools
For marketing, client service and analysts. Drafting and summarising faster, without pasting personal data somewhere it has no business being.
Administration and security
For whoever keeps the lights on. Fewer calls to a supplier over trivia, more confidence with the routine tasks.
Training need not be an act of faith. When your tickets already reach our helpdesk, we take a reading before the session: how many of them turn on whatever is about to be taught, permissions and credentials being the usual suspects. The same reading, repeated a month afterwards, tells you plainly whether anything shifted. Both numbers go to you, favourable or not.
From first call to last register
Scheduling is a joint exercise, never imposed. Four stages separate an initial conversation from the paperwork at the end.
01
Where people stand
Participants fill in something short, five minutes at most, and we talk separately to the person paying for all this. Out of that comes a split into groups by existing competence, because mixing a beginner with a power user wastes both their afternoons.
02
Programme and dates
Next comes the written outline: modules, what each aims to achieve, how long it runs. Slots are chosen around your calendar rather than ours, since no finance team can afford to be absent while the month is being closed.
03
Live sessions
Invitations go straight into calendars, using whichever meeting platform you already run. Anywhere a misplaced click could do real damage, participants work in a throwaway account or against a dataset of fictional companies instead of your own.
04
Records and one-pagers
Everyone ends up with proof of having attended, and you keep the recordings plus a set of single-sheet reminders. Those tend to matter more than anything else six months on, when somebody new joins and nobody fancies explaining it all again.
Questions and answers
No, remotely only. Your people can gather in one room around a projector and a conference microphone, or each follow from their own desk, which makes the exercises easier. Colleagues in other regions lose no day to travel.
Yes. International companies based in France usually have mixed teams, so we teach in French, in English, or in two separate language groups. Handouts and reminders are written in whichever language the session used.
They inherit the recordings, cut into short segments, and the step-by-step reminders. In many companies that covers it; when several newcomers accumulate, a short onboarding session beats repeating the whole cycle.
Yes: written confirmation of attendance for each person, and for the company a dated register listing the subjects covered. It can serve as evidence of awareness training in your GDPR documentation, though whether it suffices in your case is for your data protection officer or your counsel to judge. It is not a vendor certification and not a professional qualification.
Plainly: Apply is not a Qualiopi-certified training body. The French schemes that route funding through an OPCO or the personal training account therefore do not apply to our sessions, and we submit no funding applications. Our training is invoiced like any other engagement, on time spent.
Neighbouring areas
A programme built for your team
Tell us who needs to learn what, and how many people are involved. We will come back with a format, a programme and dates.
When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough
A call on Teams or Google Meet, whenever writing is not enough
Message received
An answer follows inside one working day. Report an outage that is stopping people working and it moves ahead of everything else.
- Anything unclear gets asked. Where a figure needs detail we do not have, expect an e-mail or an offer of a short call on Teams or Google Meet.
- A proposal follows. What is covered, the figure in euros excluding VAT, and a start date that will hold. Nothing hides beneath an asterisk.
- Then it is your call. The proposal sits in your inbox for as long as you need. Query any line of it, and decide once you are satisfied.