Example: a head office, a warehouse two hours up the motorway, a sales branch opened last year, and a workshop that came with an acquisition and kept its own network. Every location was fitted out in a different year, so each has its own router, its own carrier contract, its own contractor down the road and a wireless key written on a sticky label. Our job is to collapse all that into one system: identical builds, identical access rules, a single queue for requests, a single report. It runs over the network, and nobody has to travel.
Savings never come from buying the cheapest box. They come from sameness. Once every building matches, a fault in dispatch is cleared using the note written for the shop floor, and your next opening follows a script that has already survived a real building.
We name the exact models we agree to support, down to the switch, and prepare the enrolment profile in Intune. Purchasing stays with whichever supplier you already deal with. Unbox a machine in any building, plug it in, and it collects its own settings and software without help.
Each branch reaches the head office through a tunnel cut from the same template, with a fallback circuit from a second carrier, usually mobile. Once the equipment has electricity and a live line, the configuration is applied over the network and nobody needs to attend.
A single directory covers the whole organisation, with membership driven by trade and by address. The day a dispatch supervisor resigns, mail, the ERP login and every file share stop responding from one console, instead of being chased through four of them over a fortnight.
Whether a counter assistant or the finance office raises it, the request lands in the same queue: our enquiry form, or a message to helpme@apply.fr, our service desk mailbox. The agreed response applies uniformly, so no building ends up feeling like the one that gets forgotten.
We ship no equipment and we send nobody out. Seating a router, swapping a failed drive, pulling a lead: your own people do it, or a contractor you appoint, working from a sheet we write for them. One of our engineers holds the call throughout and checks the result before ending it.
One document at the agreed cadence: requests raised per building, uptime of each carrier circuit, backup results, licence positions. Reading it tells you which building absorbs everybody's attention and which piece of spending would repay itself fastest.
Nothing gets replaced in one sweep. Anything you open from now on starts out compliant, while existing buildings come across as equipment reaches renewal or a carrier commitment runs out.
A remote connection and a brief form give us the picture: equipment in place, which carrier serves the address and for how much longer, who lends a hand on the spot, and the renewal dates already sitting in the calendar.
Approved equipment, a drawing of the topology, the addressing scheme, how tunnels are established, how rights get granted. One file, valid everywhere, shared with whichever contractors work on your premises.
A first location goes through, chosen so it is neither trivial nor business-critical. Somebody there connects the equipment from the sheet, we configure it from here, and the written standard gets corrected wherever the paper version lost its argument with the building.
Remaining buildings move on an agreed calendar, normally once the doors are shut. Launch dates usually turn on how quickly the carrier delivers a circuit rather than on anything we do, so we plan around that and not around our own diary.
A mixed estate looks affordable on the purchase order and costs a fortune over its life. Four buildings and four router brands mean four admin portals, four firmware routines, and on every occasion a stretch of fifteen minutes spent working out what the last person configured. Count the interventions in a year and the discount obtained at purchase has long since evaporated.
Usually whoever runs the building, or a colleague nominated for it. Equipment you order can reach the address already carrying the configuration we prepared, with a short note saying which socket, which lead and which port. Everything after that happens over the network. Work involving cabling or a rack rebuild should go to a contractor near the premises, and we hand them the written specification.
No, and we would rather it did not. Somebody has to be able to put a hand on the hardware. They carry on doing exactly that, only now they work to the agreed specification. What changes is that every request lands in one queue and that configurations, alerting and written records live in one place. You stop knowing only about the building that happens to be on the phone.
The fee follows the organisation, not the address. Every account and every managed device is counted together and a plan is selected on that total. Start opens at EUR 690 a month before VAT and covers ten accounts, Business sits at EUR 1,490, Premium opens at EUR 2,900. Work outside the plan, bringing a new building online for instance, is charged at EUR 95 an hour before VAT.
Not if the design anticipated it. Mail, Teams and documents held in the cloud reach their service directly and never needed the tunnel in the first place. A fallback circuit picks up the traffic on its own and the switchover raises an alert on our side. For anything still hosted centrally, we agree in advance what has to survive the outage and what can reasonably wait.
Volumes by building and by type, how often the agreed times were met, circuit outages, faults that keep reappearing, and the risk register. Example: a company finds one label printer in dispatch behind a quarter of everything logged that year. Swapping it out is cheaper than repairing it week after week, but that only becomes obvious once the figure sits in front of you.
Tell us how many buildings you operate, who works in each and where support comes from today. We will produce an inventory and a proposed standard with a realistic order of work.
Message received
An answer follows inside one working day. Report an outage that is stopping people working and it moves ahead of everything else.
Nothing here under that name. Check the spelling, or simply choose the nearest large city instead. Since every engagement runs remotely, whichever you pick changes nothing about what we do for you.
