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All 83 services
IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
All 14 solutions
Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, e-invoicing, card payments and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Apply

IT looked after online, from the first message to the invoice

Apply takes care of infrastructure, security and business applications without anyone leaving their desk. No van, no reception counter, no sales visit: engineers who connect, write down what they did and account for it. This page sets out how that machinery works, the rules we hold ourselves to and the limits we state before anything is signed.

Write to us Browse the services
83
services in 19 areas
15 min
response on the Premium plan
8:00-18:00
Monday to Friday, CET
0
journeys made, all work remote

What we take on

Many engagements open with one task only: mailboxes to migrate, a shop to rescue, a review before a tender goes out. Pulling networking, backups, security and applications under one roof afterwards spares you from explaining the same environment again at every incident.

Service catalogue

Helping the people who work for you

A helpdesk your colleagues can reach, faults on Windows or macOS cleared during a remote session, logins prepared for the day a new person arrives and every access closed properly once they move on.

Servers, networking and cloud

Identity in Entra ID, device policies through Intune, tenants in Microsoft 365, machines hosted at OVHcloud or Scaleway, VPS instances, network monitoring, and backups we prove by restoring a sample at regular intervals.

Security and compliance

Everyday GDPR practice, a record of processing activities, preparation for NIS2 following ANSSI guidance, EDR, vulnerability scanning and phishing awareness for your staff.

Web and custom software

Shops built on PrestaShop or WooCommerce, editorial sites on WordPress, card payments, plus connections to Colissimo, Mondial Relay, marketplaces and accounting packages such as Sage or Pennylane.

Data and artificial intelligence

Warehousing, dashboards that management actually opens, incoming paperwork read by machine rather than retyped, and AI tooling chosen to keep information inside the European Union wherever that is achievable.

Consulting and courses

Audits, a digital road map, help picking licences, and live online sessions for your teams covering everything from finding their way around Microsoft 365 to using AI sensibly.

Why remote only

Working without travelling forces a discipline few organisations impose on themselves: each step gets recorded, and no connection to your systems happens anonymously. In return, journeys and waiting time never appear on an invoice, and the engineer who picks up your request is the one who knows the subject, wherever they happen to work from.

01

One way in for every request

Form submissions, emails and the Teams channel converge on one queue. Each item carries a number, a priority level and a due date, and you can see who owns it and how far it has travelled.

02

Time counted in the open

The clock starts when an engineer picks the request up and stops when it is closed. Work inside the plan and work billed by the hour are separated as it is logged, so no line on the monthly invoice comes as a shock.

03

Physical tasks stay with you

Reseating a cable, swapping a drive, power-cycling a router: a colleague of yours or a contractor nearby performs the action while our engineer watches over video, with written instructions beforehand and notes once it is done.

04

A written summary every month

You receive the list of requests, the response times actually achieved, how backups and updates stand, then suggestions for the months ahead with indicative budgets beside them.

Rules we hold to

Readable prices
An invoice with no unexpected line
The entry plan is EUR 690/month excl. VAT, with its scope set out in writing. Whatever falls outside gets a figure beforehand, and nothing starts until you have approved that figure.
See pricing
Access and data
Named accounts, rights kept to the task
Engineers work through personal logins protected by multi-factor authentication; shared credentials are used nowhere. Rights extend to the job in hand and no further, and each session is tied to the request that justified it.
The documents we sign
No lock-in
The documentation belongs to you
Diagrams, inventories, passwords and administrator accounts are handed over on request. How we would part company is written down before the first day of work.
Ask a question

How a request finds the right person

Requests arrive Monday to Friday between 8:00 and 18:00 CET, and Premium clients additionally have an on-call rota whose contact details sit in their contract. Anything solvable in a few minutes is handled at first level; everything else goes straight to the relevant speciality.

Write to us
Area 01 IT helpdesk and service desk First level, request tracking and on-call cover Area 03 Systems administration Servers, Entra ID, virtualisation and backups Area 08 Cybersecurity GDPR, NIS2, EDR and incident response Area 12 Bespoke software Sites, integrations and applications up to release

Things we will not take on

Stating this early avoids an awkward conversation once a contract exists.

No visits at all

Nobody arrives to mount a rack. We do not pull cabling or place computers on desks. Where a task genuinely needs hands in the building, we describe it precisely for whoever carries it out near you.

No hardware sales, no commission

Advice yes, resale no. We will name the laptop, server or firewall that suits your case and point you at places worth comparing, yet not a cent of margin on kit or licences ever reaches us, and nothing is rented out.

No certificate is promised

We prepare, an accredited body certifies. Our practice is built on the principles of ISO 27001, and we help assemble the evidence before an audit. Issuing the certificate is the job of an independent auditor, never ours.

The documents we sign

Nothing starts without a contract. Drafts travel with the proposal, leaving your legal adviser or DPO enough time to read every clause without hurry.

Contact

Services contract

Written around your organisation. It fixes the scope, the price, the term, the notice period and where responsibility sits on each side.

Service level agreement

Response times are contractual. 15 minutes on Premium, 1 hour on Business, 4 hours on Start, Monday to Friday between 8:00 and 18:00 CET.

Processing agreement under the GDPR

Compulsory under the GDPR and French data protection law. It names the personal data handled on your behalf, its hosting location and every further processor involved.

Confidentiality agreement

Signed before the first login. It covers trade secrets, credentials and anything else we may see inside your systems.

Invoice and record of hours

Monthly, in electronic form. A Factur-X invoice under the French e-invoicing reform, payment within 30 days, filed on Chorus Pro for public buyers.

A question about a contract or an invoice? Invoices go to finance@apply.fr, changes to the agreement itself to corp@apply.fr, and anything that has stopped working to helpme@apply.fr. Your message lands straight with whoever deals with it, and a reply comes back inside one working day. No switchboard, no reception desk: putting things in writing leaves a record that protects both sides.

How an engagement begins

The timeline for a takeover follows the size of your estate and is fixed together with you. Nothing has to be prepared in advance.

01

A message

Use the form further down this page, or send office@apply.fr a short note describing your activity and whatever keeps going wrong at the moment.

02

A video call

Thirty minutes over video, long enough to agree which parts deserve a look and which of your colleagues can open the access we will need.

03

The review

From a distance we go through the accounts, the licence assignments, the servers, the backup schedule and the security settings. You keep the write-up regardless of what you decide afterwards.

04

Signature and takeover

A plan is chosen together, documents are signed, credentials come across and your environment finally gets the documentation it deserves.

Questions and answers

No, there is nowhere to receive visitors. The team is distributed and every meeting runs over Teams or Google Meet. The choice is deliberate: travel charges never reach your invoices, and a request goes to the speciality it needs rather than to whoever sits closest on a map.

Almost all of it, since today's IT consists largely of settings, cloud platforms and software. The exceptions are physical: plugging in a new router, replacing a disk, moving a machine. A colleague on your side performs those using our written instructions, and where nobody is free we prepare a work order for a company near you instead.

Named accounts with multi-factor authentication, and no shared credential anywhere in the chain. Rights are issued for one specific task and withdrawn once it closes, while every connection is logged against the request it belongs to. Both the confidentiality agreement and the processing agreement are in place ahead of the first login.

Usually yes. Example: your in-house colleague keeps the business software and the relationship with users, while we hold the servers, security, backups and holiday cover. The split of responsibilities is written down so that two people never work the same problem unaware of each other.

Certainly. Shifting mailboxes into Microsoft 365, rescuing a neglected website or auditing security all run as standalone projects, priced as a package or billed at EUR 95/hour excl. VAT. Should the collaboration suit you, a monthly plan can follow; if not, the documentation produced along the way remains yours.

Tell us about your IT

Describe what is going wrong today and we will suggest where to begin. An answer follows within one working day.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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