Business Individuals Public sector
Remote support Help
Pay an invoice Card payment or SEPA transfer Is this invoice ours? Invoices and e-invoicing
Français English
Send an enquiry
Services
Solutions
Pricing
Courses
Company
Contact
Send an enquiry
All 83 services
IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
All 14 solutions
Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, e-invoicing, card payments and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · IT outsourcing

Managed IT support

A company of thirty people cannot justify a full-time IT director, yet it still needs email to answer at eight on Monday morning and someone to pick up when the file server goes quiet. Managed support is built for exactly that gap: a fixed amount every month, a team that keeps the whole estate running remotely from user accounts through to backups, response times written into the agreement, and an invoice at month end with nothing unexpected on it.

Send an enquiry What the work covers
EUR 690
a month, Start plan, excl. VAT
1 h
response time on Business
EUR 0
travel cost, since nobody travels
Report
every month, with three priorities

Where this service reaches

The fee covers whatever comes round every week. A piece of work with a beginning and an end, moving mailboxes to Microsoft 365 or rebuilding the link between two sites, gets its own quotation, approved before anyone touches a keyboard.

Put your scope to an engineer

Devices and people

Joiners, leavers, passwords, Outlook profiles, permissions on shared folders. A newcomer finds their machine ready on the morning of day one, home-based staff included.

Microsoft 365 and Intune

Licences tracked against actual headcount, compliance policies, BitLocker encryption, updates driven from the cloud, multi-factor authentication for everyone, directors not exempt.

Servers and hosting

Monitoring, patching, disk space, logs. Whether your machines live at OVHcloud, in a public cloud or in your own comms room, we watch load climb before anybody feels it.

Network and firewall

Firewall rules, VPN access for home workers, wireless access points, links between sites. When a cable has to move, a video call lets us walk one of your people through it.

Backups that get tested

Scheduling, a daily check and a practice restore at an agreed rhythm. A green tick proves nothing until a file has actually come back out intact.

Documentation and reporting

An inventory of hardware, licences, accounts and access, held by you. Every month a report follows: request volume, targets met, planned work done, three things worth tackling.

The way an engagement runs

Month one goes on discovering what exists and fixing whatever is urgent. After that the contract settles into a steady rhythm, with no jolts and no budget surprises.

01

Taking over access

We deploy the remote access tool and monitoring, gather credentials into a shared vault, and build the inventory of machines, licences and subscriptions.

02

Putting things straight

Risks come first: a missing backup, patches months behind, an administrator login shared by five people, a firewall port left open by a project nobody remembers.

03

Day-to-day running

Requests handled as they arrive, planned work inside agreed windows, monitoring that raises the alarm before a user discovers the outage.

04

Monthly review

A short video call: the report, the incidents that mattered, the budget, and what we suggest dealing with before the quarter closes.

Administrative accounts are opened in your company name, never in Apply's. The Microsoft 365 tenant, the domain at the registrar, the hosting console and the licences belong to you, and we appear on them as contributors. Firms do occasionally spend months prising their own domain away from a provider who left on bad terms. Split the roles this way and the question never arises.

Questions and answers

Everything that repeats: user requests, patching, backup checks, creating and closing accounts, permission changes, the monthly report. Dated projects are priced separately, either fixed or at EUR 95 an hour excl. VAT, and never start without your written go-ahead.

Start opens at EUR 690 a month excl. VAT for up to ten users and responds within 4 h. Business sits at EUR 1,490 a month excl. VAT with a one-hour response. Premium begins at EUR 2,900 a month excl. VAT, drops to 15 min and opens the duty line. Server count and your tolerance for downtime usually decide faster than headcount does.

Term and notice appear in the contract. Throughout the engagement your documentation and access stay with you, so if you leave we organise a clean handover to whoever comes next. We would rather keep clients by choice than by making departure painful.

One invoice a month, sent in the electronic format required by the French e-invoicing reform, payable within 30 days by bank transfer. No travel line ever appears on it, because no travel happens. Questions go to finance@apply.fr.

More from this area

See the whole area
Service IT helpdesk One place to turn when something small stops your staff working Service Service desk One way in, a written catalogue and commitments you can measure Service 24/7 IT support Duty cover and remote intervention on critical failures, day or night

Price up your managed IT

Tell us how many users, servers and sites you have, and who looks after IT today. We will come back with a monthly fee and exactly what sits inside it.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

We set strictly necessary cookies only: they keep the site running and remember the city you chose. Nothing here is used for advertising or tracking. More in our privacy policy.