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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, e-invoicing, card payments and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Networking and VoIP

Network monitoring

The worst way to learn that a link has gone down is a customer who cannot place an order. Monitoring turns the sequence around: a line shedding packets, a switch power supply running hot, a VPN certificate about to expire, all of it appears on our screens before your team feels anything at all. More often than not the problem is dealt with before anyone notices a difference.

Send an enquiry What the work covers
Every minute
devices are polled
After every change
a configuration copy
Regularly
the backup link is tested
Every month
an availability report

Where this service reaches

Knowing that a device answers a ping proves very little. A line can answer and still lose one packet in ten, at which point VoIP calls sound like a conversation held inside a tunnel.

Put your scope to an engineer

Equipment

Availability, processor load, temperature, power supply health and port errors on the firewall, the switches and the access points.

Link quality

Throughput, latency, jitter and packet loss on each connection. The same readings become evidence with the carrier when contractual commitments are missed.

Backup link

At agreed intervals, inside a planned window, we drop the main link and confirm that browsing, VPN and telephony genuinely move across.

Configuration copies

Every device saves its configuration after any change, so it is clear who altered what and a working version can be restored in minutes.

Patches and vulnerabilities

We follow vendor bulletins and CERT-FR advisories. Firmware goes on during maintenance windows, with a rollback plan written beforehand.

Replacing hardware

When a device dies we prepare the warranty claim and configure the replacement remotely from the saved copy. Your colleague only has to plug the cables back in, following an annotated photograph.

The way an engagement runs

Setting up is a short stage. After that the watch never stops and a brief report reaches you once a month.

01

Mapping

We record equipment, links and dependencies. Where no assessment exists, we run a lighter inventory first.

02

Probe and thresholds

A collector goes on a server or a machine that is already powered permanently, and thresholds are tuned so alerts stay rare but meaningful.

03

Tidying up

Factory passwords replaced, needless services facing the internet switched off, overdue patches applied.

04

Continuous watch

We act on alerts within the time your plan allows, run planned work and report outages and load trends every month.

An alert sent to a shared mailbox is an alert nobody will read. With us the event reaches a named on-call engineer, and the response time follows the plan: 15 min on Premium, 1 h on Business, 4 h on Start. That is also why we hunt down false positives: a team drowning in notifications soon stops looking at any of them.

Questions and answers

No. We run our own platform and install only a light collector at your end, on a machine that stays powered anyway. If internal policy or a regulator requires logs to be held by you, we can copy them into your own system as well.

Our standard hours are Mon-Fri 8:00-18:00 CET. Outside them, cover belongs to the Premium plan or to the 24/7 IT support service. On other plans the event waits for the first engineer of the morning, though the outage still appears in the report with exact timestamps.

Yes. The readings show hour by hour when latency climbed and how many packets vanished. We turn that into a readable case for your complaint; where incidents repeat, it also makes renegotiating or leaving the contract far easier.

You receive a monthly report covering link availability, the main incidents and load trends. On request we also open a dashboard for direct viewing, for instance for a site manager or your in-house engineer.

We see it immediately and open an online meeting to guide whoever is on site, naming the exact port and lead involved. The physical move belongs to an employee or to a local installer you choose, because Apply never travels.

More from this area

See the whole area
Service Network assessment A picture of your network built without anyone coming round Service VoIP and Teams Phone A hosted switchboard or Teams Phone that keeps the numbers you have

Put your network under watch

Tell us how many sites you run, what lives in the cabinet and whether a backup link exists. We propose a scope and a plan.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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