Equipment inventory
Model, firmware version and end-of-support date for each router, switch, access point and printer. Anything that no longer receives security fixes heads the list.
Office networks are rarely documented. They grow in layers, following every refit, every move and every supplier who passes through. Our assessment rebuilds the real picture from configurations, from whatever paperwork survives and from secure remote access. We do not arrive with a cable tester: we read what the equipment itself reports, set that against what users complain about, and hand back an up-to-date diagram with a list of fixes ordered by risk.
An assessment rests on readings rather than a walk around the building. Every assumption is verified against configurations, device counters and a software probe placed on one of your machines.
Model, firmware version and end-of-support date for each router, switch, access point and printer. Anything that no longer receives security fixes heads the list.
Line and port occupancy at busy hours, CRC error counters, mismatched speed negotiation and loops capable of freezing an entire floor.
Signal strength, overlapping channels and interference from the neighbours. One of your staff walks the floor with a survey app following our notes, and we rebuild the coverage map from those readings.
Do visitors, cameras, printers and the finance team have VLANs of their own, or does everything share one flat network where ransomware travels from reception to the server in minutes?
Open ports, forwarding rules created years ago for a technician, VPN accounts of people long gone, administration pages reachable in public.
Devices and links whose failure stops the business, together with an estimate of what making them redundant would cost.
Findings ordered by risk, an indicative price for each fix, and a clean split between what we handle remotely and what needs hands in the room.
Readings are captured during an ordinary working day. The delivery date is agreed at the start.
An hour on a video call with whoever knows the history of the network, the list of user complaints, and remote access opened by following our notes.
Configurations, MAC address tables, port statistics and several days of line quality readings. At this stage we read and change nothing.
Complaints are placed beside the numbers. Often “the internet is slow” turns out to mean a saturated server disk or an access point sitting on a crowded channel.
Diagram, findings and remediation plan discussed in an online meeting. Physical tasks are written up so an employee or the installer of your choice can carry them out.
Changing internet provider rarely cures a slow network. The cause usually sits inside the building: an elderly 100 Mbit/s switch halfway along the path, a damaged patch lead, or a dozen cameras pushing video down the same fibre that already carries the video calls. A faster subscription costs money every month and touches none of those three.
By reading the equipment instead of the walls. Configurations, logs, port counters and a software probe on one machine supply nearly all the data. For anything visual, a few photographs of the cabinet and its labels are enough. What we cannot do this way is certify cabling, which needs a tester in the room and belongs to an installer.
That is common. Part of the data comes from the equipment sitting behind it, and we ask the provider on your behalf for administrative access or for bridge mode. The report often recommends putting a firewall of your own behind their box, so that the company finally controls its own network.
Yes, and they are frequently the worst offenders: factory passwords, firmware several years old, an interface facing the internet. We check which zone they live in, what they are able to reach and who could sign in to them from outside.
No. The assessment describes how the network is built and where it is weak. A penetration test is a controlled attempt within a defined scope and with written authorisation. The assessment is what helps you judge whether such a test is worth commissioning and what it should cover.
No, we neither sell nor deliver equipment. You receive a precise specification with models and licences, and you order from the supplier you choose, on your own invoice. Hardware and warranty therefore stay with you, and no margin can steer our recommendations.
Describe the symptoms and how many sites are involved. We reply within one working day with a range of hours and a start date.
Message received
An answer follows inside one working day. Report an outage that is stopping people working and it moves ahead of everything else.
Nothing here under that name. Check the spelling, or simply choose the nearest large city instead. Since every engagement runs remotely, whichever you pick changes nothing about what we do for you.