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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Service · Systems administration

Server management

Taking over servers always begins with a simple question that is seldom written down anywhere: what runs on these machines, and who relies on it? In a company of forty people the answer rarely fits in three lines. There is a directory, a file share, a database behind the accounting package, a box that pushes orders to the carrier, and a print server whose password nobody remembers. Our first job is to write that list; our second is to make sure nothing on it dies without warning. Your machines may sit in the office, in a rack at a hosting provider or at OVHcloud, and the method stays the same.

Send an enquiry What the work covers
Named accounts
no shared administrator password
Fixed window
for applying patches
Test restore
at the rhythm set in the contract
Monthly report
readable by a non-technical owner

Where this service reaches

We do not start from tooling. We start from the list of services your business cannot trade without, and the alert thresholds follow from it.

Put your scope to an engineer

Inventory of roles

What each machine carries: directory, files, the database behind Sage, Cegid or Divalto, a web server, a mail relay. Each entry also gets the end-of-support date of its operating system.

Hardware health

SMART values, RAID array state, power supplies and temperatures read through iDRAC, iLO or the hosting provider console. A weakening disk triggers a warranty claim rather than a wait.

Patching

Windows inside an agreed window; Linux with particular attention to the PHP and database versions your website depends on. Always with a way back.

Certificates and domains

An expired certificate halts a mail flow or a shop as thoroughly as a failed disk. Certificate, domain and licence expiry dates live in a calendar we watch.

Backups under watch

Daily review of job results and, at the agreed rhythm, an actual rebuild of one chosen server to prove the copies are good for something.

Change log

Who did what, when and why. That single document is what makes NIS2 preparation or an audit run along ISO 27001 lines bearable, and a change of supplier painless.

The way an engagement runs

The first weeks go into understanding what exists. After that the rhythm is familiar to everyone, your own staff included.

01

Access

Named administrative accounts and an encrypted channel, usually a VPN with two-factor authentication.

02

Baseline

Disks, overdue patches, backups, logs. Anything urgent is fixed straight away, the rest goes into a plan.

03

Monitoring

Probes go in and we decide, service by service, who receives which alert and at what hour.

04

Rhythm

Fixed windows, a monthly report and a short video call with whoever makes the decisions on your side.

Monitoring that fires four hundred alerts a day has stopped monitoring anything. After a fortnight nobody reads the messages and the real outage drowns in the noise. So we spend time on thresholds, group related alerts together and silence the ones that ask for no action. An alert should mean a human has something to do, right now.

Questions and answers

No, and it is usually easier: power, cooling and connectivity are already someone's profession. At OVHcloud, Scaleway or elsewhere we work through the remote console, and when a part fails the physical work goes through the provider's ticket. If the machines stay in your office, what we really ask for is a decent UPS and a management interface we can reach.

Every month it stays in production adds risk, and the argument no longer convinces an insurer or a NIS2 file. We plan the move of its roles onto a supported version or a virtual machine, beginning with whatever migrates painlessly. Until then the box is isolated on the network, its remote access closed and its monitoring tightened.

Patches flagged critical skip the queue: we propose a slot the same day. The rest wait for the monthly window. When CERT-FR warns about a flaw already being exploited in a product you run, we write to you before a slot even exists, with the workaround to apply immediately.

Yes. Passwords live in a vault you hold a key to, administrative accounts are named, and the documentation belongs to you. If you ever change supplier, everything is handed over without negotiation, which is also plain common sense in a GDPR processing agreement.

More from this area

See the whole area
Service PC clean-up and malware removal A slow or infected machine sorted out without leaving its desk Service Active Directory and Entra ID Accounts, rights and MFA in order from an employee's first day Service Virtualisation Fewer physical boxes and a way back from every change

Show us your servers

Tell us what you have and where it runs. We come back with our questions and a realistic monthly figure for running it.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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