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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
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Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
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Service · Bitrix24 and intranet

Bitrix24 implementation

Take a manufacturing firm of forty staff: quote requests land in three different mailboxes, follow-ups live in the heads of two salespeople, and the owner finds out a deal is lost on the day the customer signs elsewhere. Bitrix24 can sort that out, on one condition: the portal has to look like your trade, not like the demo template you meet at first login. So we begin by listening to how you sell, who decides what, and at which point files come to a halt. Configuration follows, and only where it earns its place.

Send an enquiry What the work covers
Pipeline
built on your own sales cycle
Mailboxes
conversations land on the record
API
quotes and invoices tied to accounting
Training
by role, over video

Where this service reaches

We move one module at a time, in the order your teams need them. A portal stuffed with unused features always ends up bypassed by a shared spreadsheet.

Put your scope to an engineer

Pipelines and stages

Stages mirror what genuinely happens: incoming request, qualification, site survey, quote, follow-up, order. A second pipeline for key accounts or public tenders when the decision route bears no resemblance to the rest.

Mailboxes and forms

Mailboxes hosted on Microsoft 365, on Google Workspace or on plain IMAP, plus website forms and call-back requests, all reach the portal and get routed by a written rule rather than by whoever opens their inbox fastest.

Client record

Nothing but the fields someone works with afterwards. Every surplus mandatory box pushes a busy salesperson to type anything at all just to reach the next screen.

Tasks and projects

Dated tasks with a single owner, ready-made templates for jobs that repeat, a board view for people who think visually, and workload visible per person before anyone promises a deadline.

Quotes, invoices and accounting

The quote leaves the portal, a won deal triggers the invoice in Sage, Cegid, EBP, Pennylane or Odoo through the API, and payment status returns to the record. Factur-X formatting and submission through your e-invoicing platform stay on the accounting side.

Intranet

Directory, org chart, internal news, holiday requests routed for approval, procedures kept in one library. Worth most to teams split between office and home, who otherwise lose track of what was decided.

Permissions and GDPR

Which clients each role can see, who may export, how long a dormant contact stays in the database. We hand you the wording to drop into the register of processing activities.

The way an engagement runs

Duration follows scope: a CRM for one sales team goes live far sooner than a portal wired to accounting, with an intranet and automation on top. Once the workshop is behind us we commit to dates in the contract.

01

Scoping workshop

Two or three sessions over video with whoever sells and whoever delivers. We come away with the journey of a deal, a list of everything keyed in by hand, and the ground rules set down in writing.

02

Core configuration

Pipelines, fields, permissions, mailboxes, website forms. First whatever nobody can work without. Automation and dashboards wait for the next phase.

03

Data migration

The client list imported after de-duplication, live deals, attachments worth keeping. Anything with no remaining purpose stays outside instead of cluttering a brand new portal.

04

Training and the first weeks

Short sessions by role, using your own live files, followed by an agreed period of support during which we adjust the setup as feedback comes in.

The first enemy of a CRM is double entry. As long as a deal has to be logged in the portal and then copied into a spreadsheet for the Monday meeting, teams pick the spreadsheet and the portal empties inside three weeks. Before adding a single feature we therefore hunt down whatever gets typed twice: the follow-up scribbled in a notebook, the quote rekeyed into the invoicing software, the monthly figure rebuilt by hand the night before the meeting.

Questions and answers

Someone able to settle an argument: a sales lead, an office manager or the founder, depending on how big the company is. They resolve conflicting requests, restate the ground rules and send changes our way. Without that person everyone reinvents a private method, and after two quarters the portal resembles nothing at all.

One pipeline, a handful of mandatory fields, the mailboxes. Projects that launch CRM, tasks, holiday approval and electronic signature all at once seldom reach the end. The next module opens only after the previous one has become second nature.

On time spent, at EUR 95/hour excl. VAT. A costed estimate follows the scoping workshop. A CRM foundation for one sales team amounts to a few days of work, while the accounting link, the intranet and the automation are priced on their own. You approve each phase before we start it.

We bring it over, but we clean it first: duplicates, contacts with no named person or address, companies that no longer exist. People whose data you have no further reason to hold do not travel into the new portal. GDPR requires that, and it is incidentally the only route to a database worth using.

Where your operator publishes a Bitrix24 app, or lets us connect over SIP, each call lands on the matching record and anything missed raises a task to ring back. We set that up remotely from the parameters your operator supplies. Hardware installed on your premises is not something we touch.

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Service Bitrix24 licences Plan choice, renewals and moving between editions

Get Bitrix24 running without unsettling your teams

Describe the way sales are organised, the number of users expected and the accounting package already in place. You get a first-phase scope and a running order.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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