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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from EUR 690/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Amazon.fr, the accounting package, card payments and carriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Records and controls ready long before the CNIL asks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Amazon.fr, card payments and Mondial Relay wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions RGAA 4.1 accessibility, NIS2 and invoices filed on Chorus Pro
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
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Service · Backup and restore

Backup implementation

Software comes last. Two figures come first: the amount of recent work your business could bear to key in a second time, and the length of standstill it could survive. Skip them and every product comparison turns into a coin toss whose result only surfaces on the morning a machine refuses to boot. Our starting point is therefore recovery, and the schedule is derived backwards from it. Everything is assembled across an encrypted remote session, with nobody setting foot on your premises.

Send an enquiry What the work covers
RPO and RTO
on paper before any shopping
3-2-1
three copies, one kept elsewhere
Immutable
a copy no credential can wipe
Drill
recovery rehearsed against a clock

Where this service reaches

Copying is half the exercise. The other half is the habit of verifying it. Until something has come back out, what you own is a hypothesis rather than a safety net.

Put your scope to an engineer

Ranking the systems

Each application receives a place in the queue, an acceptable gap in data and a deadline to be usable once more. A practice closing annual accounts answers that question nothing like a workshop running around the clock.

A 3-2-1 layout

Data lives in three places across two unlike storage technologies, with one place beyond your building and beyond your Windows domain. Usually: the server itself, a NAS in the cupboard, rented object storage in Europe.

What the jobs cover

Virtual machines under Hyper-V, VMware or Proxmox. Databases feeding Sage, EBP, Cegid or Odoo. Shared folders, plus mailboxes and document libraries in Microsoft 365. Firewall and switch settings, which almost nobody remembers to include.

Putting a copy beyond reach

The backup console sits outside the domain, its accounts stand apart and demand a second factor, and locked objects decline an early deletion request whoever happens to sign it.

Alerts with a name on them

Failures reach a specific colleague as well as our own team. So does silence, because a job that stops reporting has usually stopped running, and only one of those two facts announces itself.

A drill calendar

Occasional single-file or single-database recoveries, plus a timed rebuild of one entire server, repeating at whatever interval you pick. Each rehearsal leaves a note with a date on it.

The way an engagement runs

Duration follows from the count of systems and the size of the data. Before anything begins we agree a timeline that already contains the opening full copy and the opening rehearsal.

01

Stocktake

Which data is captured now, which is not, where existing copies rest, and whether a single file has ever travelled back out of them.

02

Blueprint

Sizing, retention rules and an overnight slot wide enough for every job to finish before the first colleague signs in.

03

Build

Repositories, jobs, permissions, encryption keys and alerting, assembled over a remote session while your people carry on working.

04

Proof

A recovery, performed and timed. The reading on the clock is the figure you can quote, unlike the one printed on a datasheet.

Reach back counts for as much as frequency. Intruders commonly spend a month inside a network, quietly charting servers and hunting for repositories, before anything at all is encrypted. Hold a week of history against a break-in that began three weeks earlier and every single copy already carries a passenger. Treat thirty dailies plus twelve monthlies as the floor rather than the ceiling.

Questions and answers

Cleanly taken database dumps, entire virtual machines, switch and firewall settings, directory objects or an Entra ID export, licence keys, and whatever your password vault holds for service accounts. Settings are where the gap usually sits. Getting files back is straightforward; reconstructing how somebody wired the network together years ago is not, particularly when that somebody booked a fortnight off.

It is a fair first move for a one-person business and nothing more for a company. Left plugged in, the disk is encrypted alongside its source. Unplugged and carried home, it leans on a human remembering, which they will not, at any rate not every week. A scheduled NAS paired with rented European storage costs little extra and forgets nothing.

No, the environment decides. Veeam and Nakivo suit hypervisors; a Synology box already in the cupboard brings Active Backup along with it; Microsoft 365 taken alone is better served by a purpose-built cloud service; and the smallest offices sometimes need nothing beyond the utility shipped with the NAS. No vendor pays us, so we steer you towards the smallest licence that covers the requirement.

At EUR 95 per hour excluding VAT, or absorbed into a Start, Business or Premium plan. Hours are quoted once the stocktake is finished, never earlier. Storage rental and software licences sit on separate lines, and both figures reach you ahead of any commitment.

A colleague of yours follows our photo guide, or the hardware dealer you already buy from handles it. Choose and purchase the box wherever suits you; our contribution is naming a sensible model and capacity. From the moment it answers on the network, the remainder belongs to us, over remote access. Shipping or fitting equipment is something we simply do not offer.

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Service Cloud backup Encrypted before it leaves, frozen once it lands, hosted inside the EU

A backup with a proven way back

Describe what has to survive and how long the business could sit idle. A copy plan built around those two answers comes back to you.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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