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Service · E-commerce and integrations

Online payments

No French basket functions without a card option, yet installing the button accounts for perhaps a quarter of the job. Payment has to advance the order even when the shopper wanders off mid-redirect. Refunding has to be a single action. A lump settlement arriving from the operator has to break apart across named documents. Leave any of that unfinished and you end up either chasing somebody who has already paid, or spending a Friday evening explaining a EUR 3,847.12 credit on the bank statement.

Send an enquiry What the work covers
Cards
with strong authentication in place
Alma
spreading a basket over instalments
SEPA
transfers and debits for trade accounts
Settlements
broken back down to orders

Where this service reaches

Headline percentages are the least interesting figure. What decides the choice is whether an operator handles every situation you genuinely meet and whether its reporting can be reconciled without heroics.

Put your scope to an engineer

Picking the operator

Stripe, PayPlug, Lyra with PayZen or Mollie, chosen against your platform, your turnover and the kind of buyer you serve. Figures go side by side before anyone signs.

What appears at checkout

Domestic and foreign cards, wallets on phones, instant transfer. The order on screen mirrors what your own buyers reach for, not what a brochure suggests.

Splitting the payment

Alma or an equivalent for expensive baskets, a familiar pattern in furniture, sporting goods and trade equipment. Weigh its cost against orders won, not against card fees.

Trade accounts

SEPA transfer on agreed terms, SEPA debit for anything recurring, a document raised as the order arrives and a nudge going out shortly before the due date.

Giving money back

Whole or partial refunds initiated where the order sits, while a matching credit is drafted in the ledger without a second operation.

Making the books agree

A lump settlement is decomposed into the orders behind it, fees and dispute costs are isolated, and nobody reads an operator report line by line ever again.

The way an engagement runs

Connecting the gateway is seldom the slow part. Waiting for the operator to vet the site takes longer, which is why that application goes in at the very beginning.

01

Weigh the offers

Fees, refund charges, settlement delays and feature coverage together. The cheapest headline percentage is rarely the cheapest arrangement in use.

02

Prepare the file

The site is brought up to standard for vetting: trading conditions, the returns policy, publisher information, consumer prices quoted with tax included.

03

Connect it

Payment inside the checkout, inbound notifications, the storefront polling for outcomes on its own, and the strong authentication European payment rules demand.

04

Spend real money

A live card payment and a live refund go through before opening. It belongs in the plan, not in a hurried check the evening before.

Nothing is worse than a payment the storefront never heard about. Funds left the buyer, the notification evaporated during a server restart, and the order still reads as awaiting settlement while the messages arriving grow steadily cooler. Waiting passively for notifications is therefore not enough: the storefront interrogates the operator at short intervals about anything left unresolved.

Questions and answers

Publisher information on display, trading conditions covering the fourteen-day cancellation right, a stated policy for returns and complaints, a privacy notice consistent with the GDPR, and consumer prices quoted with tax included. Thin or missing wording is the commonest reason an application stalls for weeks, so the whole set is reviewed before submission.

For most storefronts, yes. A second earns its place when an hour without a gateway costs real money, or when a payment type you need is absent from the first. Buyers still meet a single list, while the routing decision happens quietly behind it.

As a rule no, since the operator advances the order value and shoulders collection, though the specifics live in the contract and repay careful reading. The comparison that matters is between the cost of the method and the lift it produces in average basket.

That follows the agreement. Settlements commonly arrive already net, with the operator invoicing for the difference. The wiring separates fees from sales and attributes each settlement to its orders; your accountant then picks the account. The customer balance closes on the gross figure either way.

More from this area

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Service Accounting software integration Every order reaches Sage, EBP, Cegid or Pennylane as a finished document Service Marketplace integration Amazon.fr, Cdiscount, Fnac-Darty and ManoMano drawing on one shelf Service Shipping and carrier integration Relay points on a map, labels by the batch, tracking that posts itself

Bring payments into service

Outline what you sell, the platform behind the storefront and how much of your trade is business to business. We choose the operator and carry it through to the books.

When we are around
Weekdays, 8:00 to 18:00 CET; answers land inside one working day
Talking it through
A call on Teams or Google Meet, whenever writing is not enough

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